Legal

Privacy Policy

We work hard to keep all our legal mumbo jumbo as simple as possible, but we still have to have it.


Overview

This Privacy Policy outlines how we at MAKE DIGITAL LIMITED, trading as makedigital.co.uk (referred to as "we," "our," or "us") collect, use, store, and protect the personal information of our clients and website visitors (referred to as "you" or "your"). By accessing our website, www.makedigital.co.uk, or engaging with our services, you agree to the practices described in this policy.

Please note, this Privacy Policy may be updated periodically to align with changes in our operations, legal obligations, or industry best practices.

Introduction

Welcome to MAKE DIGITAL LIMITED. Your privacy is important to us. This Privacy Policy explains how we handle personal data collected through our website and interactions with clients and prospects. By using our website or submitting your personal information, you consent to the practices outlined in this Privacy Policy.

Information We Collect

We collect the following types of personal and company information:

  • First Name
  • Last Name
  • Email Address
  • Company Name
  • Registered Company Name
  • Company Registration Number
  • Company VAT Number

How We Collect Information

We collect your personal and company details through web forms integrated into our website and via outreach through our LinkedIn page. The information is transferred into our secure Salesforce CRM system.

Purpose of Information Collection

We collect this information to:

  • Provide our services and support to existing clients.
  • Reach out to potential clients for business discussions or collaborations.

Sharing of Information

We respect your privacy and do not share or disclose your personal information to third parties. Your data is kept confidential within our organisation.

Security Measures

We take data security seriously. All information is securely stored within our Salesforce CRM system. We implement Multi-Factor Authentication (MFA/2FA) for access to our systems, and all passwords are securely managed using a trusted password manager.

Cookies and Analytics

To enhance your user experience, we use Google Analytics cookies to monitor and analyse website traffic. These cookies collect anonymised data about your interactions with our website, helping us improve site functionality.

Sensitive Personal Information

We do not collect or store sensitive personal information, such as health data or government-issued identification.

Data Retention

We retain company details for the purposes of financial transactions following the termination of services. Personal data or access to client systems are not retained after service completion.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. For any such requests, please contact us using the information below.

Contact Us

If you have any questions or concerns about how we handle your privacy, please contact us at hello@makedigital.co.uk.

Additional Considerations

Please note, this Privacy Policy does not cover specific regulations such as GDPR or CCPA. Compliance with these regulations is addressed in separate policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately. Please review this policy regularly to stay informed.

Questions

If you have any questions regarding this Privacy Policy, feel free to contact us at hello@makedigital.co.uk.